PROGRAM: NEW BUSINESS PROGRAM
PRESENCE and INFLUENCE
The run of show below outlines the customized program GK Training can deliver for BBH. It outlines each component of the session. We will give extra focus to ensuring this session feels like a natural and logical evolution from the first portion of the influencing curriculum this cohort has already explored: Why Influence, What It Is, Personal Influencing Style, and Influencing Universe, etc. This program will feature extensive practical application and ask participants to...well...participate!
Presence and Influence
90 MINUTE WORKSHOP
WHY: Learners need a clear moment of embarkment, and a roadmap to know where they’re going and why.
ACTIVITY: The session begins with a moment of surprise and story-telling to engage. We set expectations and cover the agenda so participants feel comfortably in the hands of a trustworthy narrator and challenged by the session’s ambition. We emphasize how the day will equip the learners with new skills that are highly relevant to influencing opportunities, and anchor the session’s content to the other curriculum they’ve already explored.
VIRTUOUS CYCLE OF GOOD COMMUNICATION
WHY: Both what you say and how you say it are important, and they’re connected — in ways that are obvious…and not so obvious.
HOW: We consider the relationship between Content and Delivery. While communication training typically examines (and even debates) the ratio of which matters more, we focus on how to unlock a virtuous cycle in which better delivery actually unlocks better content.
ACTIVITY: The instructor illustrates how the Virtuous (and also Vicious) Cycle evolves, using a high-stakes speaking scenario as the example. Instructor then illustrates how communication and influence are directly connected.
Watch this animated video from our website that walks viewers through how the Virtuous Cycle works.
Watch a quick primer on the definition of the Vicious and Virtuous Cycles of Communication.
HOW: Learners establish a baseline by doing an influencing activity with colleagues in breakout groups of six or less.
ACTIVITY: Each participant has opportunity to deliver the pre-work; each participant gets equal time. (Note: for the first breakout there is no peer feedback.)
HOW: Participants learn GK’s 3 suprises about good communication: 1. it comes from using more of yourself, not less; 2. it comes from being focused on the other person; 3. you do not need to feel confident to project confidence.
ACTIVITY: Participants consider the bandwidth with which kids communicate; they complete a thought experiment about 4 one-to-one communication scenarios and embed the key realization with a mneumonic exercise; and they lay the groundwork for liberating themselves from the “confidence trap,” via volunteer or call-and-response (if live), or chat feed (if remote).
Learn more about the confidence trap and the twin hazards of thought suppression and distinction in our 10-year anniversary message.
THINKING, FEELING, AND DOING
WHY: Not all activities are created equal. Speakers often obsess over negative thoughts and insecure feelings, at the expense of actionable “Doings.”
HOW: Participants consider the three activities Thinking, Feeling, and Doing, and the merits of each for improving one’s influence.
Bikers who are told “Don’t hit that rock” are actually more likely to hit the rock. We learned that from a colleague at Columbia Business School, Adam Galinsky.
If you have a moment, watch his TED talk on how to speak up when you feel like you can’t!
WHY: Communication is a physical art; preparing and priming your physical and vocal communication instrument is as essential to a speaker as a shoot-around is to a basketball player or an arpeggio is to a musician.
ACTIVITY: Participants complete a group warm up exercise, including customized tongue twisters. Participants receive access to GK’s warm-up video library as well as info for GK’s live weekday public warm-up.
View our online resources for video warm-ups to get you started.
HOW: Participants learn the GK Training 3 F’s of Transparency methodology: Fake it, Feature it, and Fix it. Participants explore how lack of defensiveness about mistakes relates to influencing.
ACTIVITY: After learning the alliterative 3 F’s framework, participants craft a “Transparency Phrase” they can use to navigate challenges and mistakes when in influencing situations.
Want to know the philosophy behind Transparency? Watch this 2 minute explainer.
WHY: Vocal variety — the musicality in the human voice — indicates both meaning (please pass the red pen) and intent (please pass the red pen!!!). It need not be learned de novo, but rather constraints must be unlearned, as humans have used the musicality of sound to communicate ideas since time immemorial.
HOW: Participants learn the importance and origin of vocal variety, and understand it using the GK Training 5 P rhubric to evaluate it along the following alliterative dynamics: Pace, Pitch, Pause, Power, & Placement.
ACTIVITY: Participants map each of the P’s and their effectiveness at influencing an audience, as outlined in research (conducted by GK Founder Michael Hoeppner and colleagues at Columbia Business School, UCLA, Univ of Chicago, et al) on the impact of the 5 P’s on political audiences.
Click image to read an excerpt of a study from a white paper by Hoeppner, et al.
What can you learn about Vocal Variety by reading to kids?
WHY: To achieve actual behavioral change, participants need to learn not just with their brains but with their bodies. We use kinesthetic learning and embodied cognition to build new habits that stick.
ACTIVITY: Participants learn multiple drills that address derailers like: talking too fast, monotone communication, discomfort with silence, verbosity, and filler language. Here is a sampling of drills that you can expect at your workshop.
Watch this Keynote from Michael Chad Hoeppner (Pay attention: A cork makes a cameo).
HOW: Learners practice the program’s lessons in breakout groups.
WHY: No matter how good a learning experience is, practice and reinforcement are needed to turn lessons into habits.
ACTIVITY: The session wraps up with a preview of the reinforcement emails each participant will receive, an introduction to GK’s interactive practice app Question Roulette and/or online training courses (if applicable), and guidance on HW.
Here’s a demo of the GK Practice App “Question Roulette”
WHAT CAN YOU LEARN ABOUT VOCAL VARIETY BY READING TO KIDS?
ACTIVITY: Participants map each of the P’s to the effect on an audience, as outlined in research (conducted by GK Founder Michael Hoeppner and colleagues at Columbia Business School, UCLA, Univ of Chicago, et al) on the impact of the 5 Ps on political audiences.
They receive technqiues to modulate each of the 5 P’s independently and multiple kinesthetic exercises to increase vocal variety, including the GK tools Silent Storytelling, Impediment Drill, and the Four Archetypes.
CLICK IMAGE TO READ THIS STUDY
HOW: Participants learn the Three F’s of Transparency: Fake it, Feature it, and fix it. They learn and use six essential “transparency phrases”, as well as Transparency via embodied cognition using a balancing exercise.
ACTIVITY: After learning the alliterative 3 F’s framework, participants craft a “Transparency phrase” they can use to navigate challenges and mistakes
Using the set of Transparency cards from GK’s Conversation(TM) Card Game, participants learn and deploy 6 different GK transparency phrases, intergrate their own original one, and practice using them to navigate “mistakes”.
Participants deepen the learning with the use of Transparency cards from GK’s Conversation(TM) Card Game and add a kinesthetic exercise titled “A Mistake is not a Mistake,” in which participants are quite literally thrown off balance to instill a muscle memory experience that mistakes are only mistakes if a speaker treats them as such.
GK TRANSPARENCY CARDS