You’re kicking off a phone or Zoom call with a client or prospect. Should you bring up the coronavirus? Or will it kill the positive vibes you’re trying to create? And if you are going to talk COVID-19, what’s the best way to do so?

Many of our clients have been asking us about our preferences in video conferencing platforms. Since we’ve been sharing our perspective with so many of you, we thought it would be useful to give this to our entire community, especially with how much of the time we’re all on video of late.

Remote is the new in-person. As we all take steps to slow the spread of the corona virus companies, organizations, schools, and governments are scrambling to ensure remote communication is effective and productive.