The mantra of this course is fewer, better, faster emails, and it teaches exactly that. We share a three-step process that starts with generating ideas, then moves on to creating a structure, and only then setting about actually choosing words and crafting a message. Each participant spends the bulk of the program actually working: learning new skills and applying them right away to a real-world email task. At the end of the session, participants will have a polished email completed.